To paying customers it’s a bug and worse, a bug with no fix. Naturally Microsoft staff will tell you there’s no problem. Monrovia is the capital of Liberia on the west coast of Africa (not the one in California).ĭepending on who you ask, this is either a bug or Office 365 acting ‘as expected’. Reykjavik is a nice place (great soft serve ice-cream) but it’s nowhere near where the sender or recipient are located. Was read on Monday, Febru9:07:50 PM (UTC) Monrovia, Reykjavik.īoth places have the same time zone settings and are top of the time zone list in Windows, which is why it shows up as the default. Sent: Monday, Febru9:08:27 PM (UTC) Monrovia, Reykjavik

When an Office 365 user asks for a read receipt, the receipt comes back with a time zone of ‘UTC Monrovia / Reykjavik’ not the readers local time nor the Office 365 users time nor even something like the time zone for the Office 365 servers location.įor example here’s an Office 365 users read receipt from a recipient in Australia: Your message There’s an ongoing complaint about Office 365’s response to email read receipts and other email tracking. Office 365 mis-handles email read receipts and tracking with the Monrovia / Reykjavik time zone.

Outlook read receipt list